Jacob Kaplan-Moss

Tag: exit interviews

Exit Interviews Are a Trap April 4th, 2022

It’s tempting to air your grievances at your exit interview. Don’t. There’s almost no upside to speaking up, and tremendous potential downside. Avoid exit interviews if you can. If you must go, be totally bland; say nothing negative.

Your last one-on-one: what to do instead of an exit interview April 7th, 2022

Say you agree with me that exit interviews are dangerous for employees, but you’re a kind, empathetic manager who’s built a team with high trust. You’d never dream of retaliation, are open to feedback – even if it’s harsh. You don’t want to put your departing direct in an uncomfortable or threatening position, but you’d like to know what they have to say! What then?