Jacob Kaplan-Moss

Tag: psychological safety

Quality Is Systemic September 9th, 2022

Software quality is more the result of a system designed to produce quality, and not so much the result of individual performance. That is: a group of mediocre programmers working with a structure designed to produce quality will produce better software than a group of fantastic programmers working in a system designed with other goals.

Delegation: Make Failure A (Safe) Option July 20th, 2021

Your gut instinct is probably to wait to delegate some work until you’re fully confident that the person can handle it. This is often a mistake. Instead of withholding a delegation opportunity from someone because they might fail, you should instead create a situation where failure will be safe.

Psychological safety in the InfoSec industry April 18th, 2016

My co-worker Eric Mill recently brought up the topic of psychological safety. Referencing a study by Google that points to psychological safety as a key factor in successful teams, Eric wrote: Maybe these situations sounds familiar to others (they definitely both are to me): Did you feel like you could ask what the goal was without the risk of sounding like you’re the only one out of the loop? Or did you opt for continuing without clarifying anything, in order to avoid being perceived as someone who is unaware?…