When organizations are performing well, the whole is more than the sum of its parts. That’s the whole point of building teams: together we can accomplish more than if we work solo. But many organizations get stuck: suddenly, the whole becomes less than the sum of its parts! When this happens, it can be difficult to understand what’s going on: everyone can be working hard, and yet as a whole, the team just seems to be treading water.
When this happens, I’ve found a useful model for understanding what’s going on. I like to ask: is the organization stuck on vision, strategy, or tactics?